All our transcriptionists are split into specialist teams. Each Client is allocated a team of QA equivalent transcriptionists; this ensures quality through familiarization on a regular basis.

After receiving dictation files, our “Production Manager” assigns audio files to transcriptionists. Our transcriptionists take time to get your transcription done in your preferred format so that you and your staff do not have to waste valuable time rewriting or re-formatting the final record. Every transcripts completed by our transcriptionists go to our Quality Control Department. Here they are checked again word by word against the original dictation by senior transcriptionists known as Editors or QA. All files are then visually checked at third level for correctness, signed off, and delivered to output directory.

Document Delivery Process

Each practitioner's transcriptions are batched into MS Word document files based on date of service/date of dictation. All transcription files are then encrypted and transmitted to our secure server. These transcribed files are securely downloaded or uploaded from our web-based software or ftp. All physicians are given unique user ID and password, with the help of which they can log in and get connected to our server through web-based software or ftp.

Thus “Broadray” provides one stop solution for high quality transcriptions, time bound and cost effective transcription service to clients in regard to Data Conversion & Back Office Operation Services with efficiency and confidentiality.